FAQ

General Questions

Do you accept custom orders?

Can I visit your workshop or storefront?

How many people work at WestEast Armory?

Can you color match something that I already have?

I have this cool/old/leather ___ for sale, would you be interested in buying it?

Shipping and Fees

What's your return policy?

Do you offer worldwide shipping?

How long before my order ships?

I need my order to arrive in time for a specific event. Can I rush my order?

My package is lost, what do I do?

Warranty, Repairs, and Leather Care

What is your warranty/guarantee?

Can you clean/condition/repair my WestEast Armory leather goods outside of warranty work?

Can you repair leather goods other than your own?

How do I care for my leather?

Privacy & Security

Customer Privacy

Security