FAQ

General Questions

Do you accept custom orders?

Can I visit your workshop or storefront?

How many people work at WestEast Armory?

Shipping, Returns, and Fees

What's your return policy?

Do you offer worldwide shipping?

How long before my order ships?

I need my order to arrive in time for a specific event. Can I rush my order?

My package is lost, what do I do?

Warranty, Repairs, and Leather Care

What is your warranty/guarantee?

Can you clean/condition/repair my WestEast Armory leather goods outside of warranty work?

Can you repair leather goods other than your own?

How do I care for my leather?

Privacy & Security

Customer Privacy

Security

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